1. Request types
- Access request
- Delete request
- Correct request
- Data portability request
- Opt-out request (where applicable)
- Appeal of prior decision
2. Submission channels
- Email: support.getpulse@gmail.com
- In-app path: Settings → Privacy → Submit request
- Authorized agent requests: include signed authorization and identity details.
3. Verification requirements
- Pulse must verify identity before disclosing or deleting sensitive data.
- Verification may include device confirmation, email confirmation, or account metadata checks.
- If identity cannot be verified, request may be denied for security reasons.
4. Response times
- We respond within legally required timelines for your region.
- Where an extension is allowed, we will notify you and explain why.
Request template
Include: full name, account email/phone, country/state, request type, and optional context.