1. Delete in app
- Go to Settings → Account → Delete account.
- Confirm deletion in the app flow.
- You may be asked to verify account ownership before deletion finalizes.
2. What gets deleted
- Profile details, prompts, and discoverability state.
- Account access and active session tokens.
- Most message and match data, subject to legal/safety exceptions.
3. What may be retained
- Minimized safety and abuse evidence may be retained for up to 24 months where reasonably necessary for user safety, repeat-abuse prevention, disputes, or legal obligations.
- Security-breach records may be retained for up to 24 months where required by law.
- Data required for an active investigation, legal hold, legal claim, or regulatory obligation may be retained longer for only as long as that requirement applies.
4. Deletion timeline
- Initial account deactivation: usually immediate.
- Back-end deletion or de-identification of ordinary account data: within 7 days.
- Ordinary service logs and backup copies: removed through normal rotation within 30 days.
Need help deleting your account?
Email: support.getpulse@gmail.com