1. Submission channel
Requests must be sent to support.getpulse@gmail.com from an official government domain.
2. Required information
- Agency name, officer name, badge/identifier, and contact details.
- Legal basis and signed legal process (subpoena, court order, warrant, etc.).
- Specific account identifiers and requested date range.
- Case reference and response deadline.
3. Emergency requests
- For imminent risk of death or serious physical harm, mark the request as emergency.
- Pulse may disclose limited data where law permits and urgency is verified.
4. Notification and restrictions
- Pulse may notify affected users unless legally prohibited or safety-sensitive.
- Pulse may challenge overbroad or invalid requests.